Company Policies

Payment Policy
Return Policy
Privacy Policy

Payment Policy

Accepted Methods of Payment

Credit Card (Visa, Master Card, American Express, Discover)
Check/Money Order
Cash On Delivery

Credit Card Charges

Your credit card will be charged when you place your order. If we are not able to fulfill your order for any reason your credit card will be refunded.

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Refund Policy

How To Return An Item

We understand that sometimes circumstances change, and you may need to cancel or request a refund for our services. To ensure our customers are completely satisfied, we offer a 10-day money-back guarantee for all new customers.

If you decide to cancel your service within 10 days of signing up, you will receive a full refund of any fees paid. This refund will be processed within 10 business days of receiving your request. We do not charge any penalties for cancellation during this period.

To request a refund, please contact our customer service team at (608) 561-6303. We will process your refund as quickly as possible and provide you with confirmation once it has been processed.

Please note that after the 10-day period, our standard cancellation policy will apply. If you cancel after this period, we may charge a cancellation fee of 10% of the total job cost, depending on the nature and stage of the work already performed.

Thank you for choosing Guardian Home Improvement for your home improvement needs. If you have any questions or concerns about our refund policy, please feel free to contact us.

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Privacy Policy

This policy covers how we use your personal information. We take your privacy SERIOUSLY and will take all measures to protect your personal information.

What Information Do We Collect?

We only collect information that we need that is related to your order. This includes your:
Billing Address
Shipping Address
Email Address
   Credit Card Information

In addition we also collect information on your IP address, browser type, and Refer URL data. We use this data to prevent hacking attempts, help us know what web browsers people are using, and find out where our visitors are coming from so that we can improve our marketing.

How Is My Information Used?

Your information is only used to fill your order. We do not sell or redistribute your information to ANYONE.

Security and Storage

Only your order data billing, shipping, and order contents data is stored on our server. This information is encrypted using a Secure Sockets Layer before it is transmitted over a web server. We do not store your Credit Card data.

Cookies and Browser Information 

Cookies are small files that reside on your computer and allow us to recognize you on your next visit or store your shopping cart contents. We use them only to track this information.

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